You may return any eligible product within 7 working days from the date of delivery.

Eligibility Criteria

• Items must be unused, unworn, and in their original packaging.
• Makeup accessories must be sealed and unopened for hygiene reasons.
• Bags must be free from any damage or signs of use.

How to Initiate a Return

To start a return, please contact our customer service team via email or phone with your order number and reason for return. We’ll guide you through the process.

Refunds

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days. Refunds will be issued to the original payment method.

Non-Returnable Items

• Items marked as final sale
• Products damaged due to misuse
• Opened or used makeup accessories